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Maintenance & Support

A reliable, dedicated maintenance team makes all the difference!

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A website is an ever-evolving entity, wouldn't you agree? Owing/administering it is an increasingly challenging “mission”! And this is where a reliable, dedicated support partner, taking this “burden off your shoulders” with a perfectly suitable Drupal maintenance & support program, makes all the difference!

We'd be honored to become your future Drupal support and maintenance partner! Here's how we would "care for" your website once we'd step into the shoes of your personal maintenance team:

  1. first of all, we would perform an in-depth analysis. We will conduct an audit on your website analyzing its documentation, its current Drupal environment, its security system, its overall performance, its code base, its modules. It's only then that we can tailor a customized support/maintenance plan for you.
     
  2.  we'd then share with you our recommendations, based on your website's specific needs, on your own particular requests and, on your budget, of course. No matter the size of your company/organization, whether it's a small e-commerce website selling handmade jewels or an enterprise-level one, our team is able to "scale" their own support services, too.

We can:

  • handle multiple Drupal properties and complex, integrated environments
  • respond to major security and scaling challenges
  • provide you 24/7 emergency support, vital for any enterprise-level entity
  • offer you extended Drupal support, designed to meet your specific up-time requirements: the Jibe Extended Support & Maintenance
  • handle all those "nasty" emergencies where a module or a theme suddenly breaks your website
  • perform ongoing performance maintenance; needless to add that we're constantly enriching the above “list” of Drupal support and maintenance specific services. Therefore, if you have any special Drupal requests, don't hesitate to share them with us!
  • provide services for your Magento website in Vancouver

 

 

Basic

Standard

Pro

Elite

Setup Fee
 
 
 
 
Support for 1 Site
 
 
 
 
Same-Day Critical Security Updates 
 
 
 
Monthly Security Updates
 
 
 
 
Monthly Module Updates
 
 
 
 
Monthly Broken Link Scan 
 
 
 
Monthly Security Scan 
 
 
 
Monthly Manual Site Check
 
 
 
 
Monthly Speed Test 
 
 
 
Offline Updating  
 
 
GIT Version Control 
 
 
 
Detailed Work Notes  
 
 
Testing After All Updates
 
 
 
 
Security Guarantee  
 
 
Hack/Malware/Down Recovery  
 
 

Daily Offsite Backups

(The website has to be hosted on our server)

 
 
 
 
Unlimited Support   
 
Unlimited Website Repairs & Fixes*   
 
Unlimited Website Updates*   
 
Average response time24hrs12hrs8hrs8hrs

Clients

In good Company

JoVE
Regina Public Schools
Hamilton
DentaQuest
RIZE 3D