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Take your daily dose of (only) relevant news, useful tips and tricks and valuable how to's on using the latest web technologies shaping the digital landscape. We're here to do all the necessary information sifting for you, so you don't have to, to provide you with content that will help you anticipate the emerging trends about to influence the web.

Turn Raw Data Into Alluring Content for Your Company Blog
Tell your stories with... numbers! Craft data-focused content to keep your company blog's readers “hooked”! And no, it's no “utopia”: you can turn raw data into alluring content. It all depends on whether you manage to masterfully “exploit” it, on how you harness it! Speaking of it, here are 4 avenues to “spice” up your data and turn it into blog content that resonates with your readers and captivates:   1. Relate Your Data to Your Target Audience Serving your readers nothing but a big chunk of “raw” data will only get them an instant... “indigestion”! Not even 1% of them will go all the way to the end of your blog post. And why should they? Data is “machine talk”, not human talk! In other words: you'll need to dig deep though your “raw” data and select the “relatable” one only! The one that will your readers will instantly resonate with.  So, before you go on and dig deep into your heavy load of data, how about trying to set up a couple of criteria that you could select and group them by? These can be:   geographical economical social cultural criteria   More often than not, it's the geographical criterion that prevails. And, in this respect, it's precisely those “enviable” data-driven pieces of content that already earned lots of traffic that make the best examples! And how do you get to craft your own geographical data-based piece of content that will act like a magnet for your readers/potential customers? Here are 2 handy approaches for you to adopt: harness your Google Adwords data and craft a blog post that all your potential customers, living in different regions of your country, could easily relate to   use the Google Keyword Planner and target the city of your company's headquarters and, based on the generated data, run a comparison to other cities in your country It's a proven fact: once they'll see their city's, their state's or their country's names listed in your blog post, included in a comparison with other cities, states and countries, your readers will instinctively grow curious about your data-focused content! We're all emotionally connected to a certain location on this globe and whenever we read/hear its name, an inner bell rings! And it's the same thing with all the other aforementioned criteria that sets us apart and define us (the cultural, biological, economical ones and so on).   2. Show Off Your First Party Data You're sitting on a “gold mine”, no doubt about that!  That's right, you have huge first party data resources that you could show off to your readers in the form of enticing pieces of content! They're right there, at your fingertips! You just need to "strategically exploit" it, to turn raw data into alluring content. And no, there's no such thing as “I do not have an impressive user data or unique data-generating sources to go to. I haven't piled up any data that my readers could possibly be fascinated with”. Dig deeper! Any online business owner has at least an active Google Analytics account. See? There's a start! Now keep digging! When it comes to making that “raw” data fascinating, that's:   part knowing precisely what data to hand pick (the one that your readers would resonate with, remember?) part placing it in the right context   That's all! And speaking of sources of first party data, here are 3 unique data generators that our team here, at our web development agency in Toronto, recommends to you:   Google Analytics, Google Adwords, Search Console data: they all contain unique, valuable user data that only you and your team have access to. Tap into these great resources of data, run your selection, add a sparkle of creativity, too, and turn it into the perfect “fuel” for that future viral post on your company blog!    survey data: can't underestimate the power of user surveys! Leverage the collected results by turning them into interesting insights. For example, how about correlating personality-related answers with the type of products that your questioned customers usually shop on your e-commerce store? Wouldn't this personality traits-shopping preferences association make an attention-grabbing type of content for your readers?   sales data: here's another insufficiently exploited “data gold mine”! Turn into interesting content that data revealing to you during which season(s) of the year or at what hours of the day your sales are at their highest. Are there certain events (holiday?) that this “peak” coincides with! Extra tip: use Google Correlate, such a handy tool that will point out to you exactly which keywords are relevant precisely to that sales data that you will have collected!   Take it from there: turn raw data into alluring content!   3. Do Share Your Data Set An avenue that so many ignore! Don't be one of them! Be smarter than that majority of webmasters/online business owners and, once you've crafted that data-driven piece of content that's going to “write history” on the web, remember to add your data set, too. You never know when a big player in your market (and not just in your market, it could by an authority in any other related industry; take a news publication for instance) picks it up and uses it, turning it into a valuable links generator for you!   4. Add the Surprise Factor: A Sure Way to Turn Raw Data Into Alluring Content  Isn't this a hard nut to crack? How could you intrigue and, even so more, “fascinate” your readers with... numbers? With data? You get creative and spice those numbers a bit, that's how! Here's a tried “recipe” that you could follow for crafting intriguing content out of numbers:   you “frame it” in a rightly chosen context, one that will shade a new light on your data, making it stand out   you provide an unexpected perspective (an historical perspective, for instance)   you use comparison: nothing adds more meaning to “raw” data, nothing makes it more “intriguing” than getting it compared to other periods of time, to other locations where your products might have been used or other age groups of customers that might have bought one of your items etc.   Contextualize it and compare it! This is the (not so) secret “recipe” to follow whenever you want to turn raw data into alluring content! Wrapping up:   harness precisely that data that relates to your target readers/customers (so, don't start digging through your whole data resource without this selection criterion in mind!)   put your numbers in a context    come up with comparisons that will add intriguing perspectives to your provided data    Now go ahead and turn raw data into alluring content for your company blog, removing “writer's block” from your vocabulary for good! ... Read more
Adrian Ababei / Jul 14'2017
How Google Treats the Legitimately Hidden Content on Your Site
It sure seems like it was... last century or in some sort of "prehistoric age of the web" when website owners or (even worse) SEO “gurus” would pile up their target keywords in the bottom of their web pages, going for white font against white backgrounds or for the all-black shady alternative. This was the “illegitimate” type of hidden content, now just a bad example from the “troubled” past of SEO. It's the “legitimate” hidden text, instead, that prevails in the digital landscape of the present! That type of content popping up before your site visitors' eyes only once they've made a certain action. More often than not we're talking about clicking on a “Read more” link inserted in your article content. And it's no trick, no intention to “fool” the visitor, to trick him/her into clicking on that link. Instead, he honestly wants to:   dig in for some more manufacture details about a certain product   gain access to extra informative content about a certain topic   or maybe to some product/service reviews etc.   But now the question that arises is: does Google weight this particular type of content, the legitimately hidden content, any less than the non-hidden one? We all know it doesn't mark it as spammy and who would be more entitled to ensure us of that if not Google itself, through one of its representatives: “It’s not deceptive, no one is trying to be manipulative, it’s easy to see that this text is intended for users. And so as long as you’re doing that, I wouldn’t be too stressed out.” (Matt Cutts) And yet: does “legitimate” or “non-spammy” implicitly mean “valued equally”? Let's shed some light on this “mystery” here and then allow us to offer you some possible solutions you could consider when you do need to use hidden text, loaded via CSS or JavaSript, on your website, but you still want to make sure Google won't “discredit it”. At least not as much as it will discredit it “by default” (for that's a “cruel” reality that you need to accept and to adapt your site's content and SEO strategy to):   But First: Why Do We Use JavaScript and CSS Hidden Content After All? If we all (let's admit it!) have at least some remnants of doubts “lurking” in the back of our minds that hidden text (although legitimate) might not be weighted as high as the visible by default text, why is it such a big “trend” to hide certain parts of our content on our Drupal sites? To keep using all kinds of cool JavaScript or/and CSS technology for technically hiding parts of our content and trigger it under certain, well-defined circumstances only (as already stated: when the user performs a certain action). Let's point out 3 of the most common reasons:   it makes a handy tracking method   it works as an analytics tool, helping you collect user engagement-relevant data   it can enhance user experience (an otherwise overly long piece of content can thus get shortened and it's the user who decides whether he clicks on the “read more” link and delves deeper into the text or not)   Visible Content By Default vs (Legitimately) Hidden Content from Google's Perspective Let's assume that:   on one particular page of your Drupal website you have a fully-visible piece of content (page A)   on another page you have its shortened version along with the “Read more” link (page B)    The link will, nevertheless, “unveil” the rest of the content on this last page from our example. So, you're trying to rank for the same keyword on both of them and you have no “guilty” conscience that you might be doing something SEO-forbidden on page B. It's just technically hidden text and the user knows it! Yet, Google will always treat these two types of content differently! And by “differently” we do mean “preferentially” when it comes to page A! Just think about it: it has its text fully visible, entirely displayed, along with that target keyword that you're ranking for. Instead, on page B, your keyword might appear a couple of times precisely on the hidden part of its content which, obviously, gets disadvantaged by Google. Whenever you decide to hide a piece of content on your website Google will atomically start treating it as “less important”. Just ponder on this for a while before you jump on the trend of using all kinds of cool Javascript or CSS stuff in the name of web design and user experience! Try and figure it out for yourself whether it's worth the compromise! A nice, minimalistic web page (with less heavy content) can also mean a poorly ranked one in Google. To sum up: if it's important content (one carrying crucial keywords or any other type of data that you'd want Google to parse and give your website the due credit for) don't hide it! Not even if it's JavaScript or CSS technology that you're using for loading it!  And, surprisingly enough, this “injustice” only happens in Google! Bing and Yahoo do treat legitimately hidden and non-hidden text equally!   But What if We Still Need to Use Hidden Content? Are There Any Safe Practices? Let's imagine a real-life scenario where your SEO team has no choice but to give in to the strong arguments that their colleagues from the web design and content writing teams give them: certain texts on your company website should get hidden from users' view using CSS or JavaScript modern “tricks”. What options do they have to strike this “compromise” without harming your online presence? Your company's whole SEO strategy? Here are 2 best practices to consider:   A brief, easy to close overlay always makes such an “innocent” little compromise (it won't harm your SEO plan and it still manages to carry out the “mission” that it will have gotten charged with: to hide a certain part of your text). Take it as engagement statistics 'collector”, too, as more than 90% of your visitors will rush in to click the “x” on your overlay before they rush in to scroll down.   Consider placing the most “valuable” elements of your content (keywords, key phrases, key information), the ones that weight heavily in determining your site's ranking, in the non-hidden section of your text. Don't “sabotage” yourself by sprinkling these crucial elements across the post-loading content.    In other words: if you do need to hide some of your text, don't hide the key ranking “boosters” and, also, consider going for an overlay element.  It's not a question of “Google refusing to display your hidden JavaScript of CSS text”. It will still show up in search engine results page! Just that it will be slightly disregarded and not equally ranked ! Now it's you who'll decide whether this compromise, although supported by the 2 aforementioned SEO best practices, is worth “sacrificing” your site's Google rank! ... Read more
Adrian Ababei / Jun 26'2017
Why and How to Use Google Data Highlighter on Your Drupal Site
It's data that shapes today's digital landscape! This is no news for any player in the online arena! From big data to small data, from data-backed-up decisions to data-fueled digital strategies and data-driven web design, the online revolves around... DATA. And yet, not just around powerful “raw” data, but around perfectly structured, easy to parse through data. And in this respect, the Google Data Highlighter makes such an easy to use webmaster tool for setting up precisely these ideal data structures that Google can easily “crawl” through in order to better “assimilate” websites' particularities.    It's been designed with easiness of use, low budgets, and close to zero coding expertise in mind! So, it's meant to empower any webmaster/admin to get his/her Drupal site a big push up the search engine page results. It's meant to help site admins grow independent of the technical team, of time and budget constraints in their endeavor to put their Drupal sites into Google's spotlights! Now, let's find out:   Why you should be using Google data highlighter tool   Which are the key advantages of this SEO webmaster tool   How to use it for implementing structured data on your Drupal site   Which are the imminent drawbacks that you should be aware of in order to make an informed decision when you add this tool to your whole SEO “arsenal”:   1. Why Do You Need Well Structured Data on Your Web Pages After All? “Because Google doesn't have, not just yet, information of critical importance about your site and you should deliver it to the search engine." Or better said: you should enhance its access to this information! And this is some of the crucial data that you should make as easy to access and “interpret” as possible:   your target audience   the frequency of web page updates on your Drupal site    how accurate your website is    And it's by tagging the main fields on your site, so via so-called “microdata”, that you can easily deliver this key information about your site and in an easy to “digest” format, too.  We're talking here about articles, event names, software applications, products and so many other types of information that you can turn into microdata and “serve on a silver plate” to Google itself! So that Google gets to know your site and gains an in-depth understating of its content, goals, and target audience. Of all its other key particularities. And the better it gets to know your website, the higher are its chances to increase its rankings in SERPs.  In other words: don't wait for your website to “be discovered”, but strive to enhance and to speed up its discovery! This is precisely what this tool here, supporting a whole variety of structured data, does!   2. The Key Benefits That You'll Reap From Using Google Data Highlighter  Now let's point out and pin up all the key advantages for leveraging this tool; advantages that we've just more or less vaguely mentioned already: It's easy to use! Basically it enables you to tag fields on your Drupal site via simple mouse point and clicks. Just select your products, articles, events or/and any other types of data on your website that you'd like to mark up and then select from the drop-down menu their corresponding types ( article, title, event, etc.). Unbelievably user friendly!   It's free! A benefit you just can't afford to ignore when you have a limited budget. It's a money-saving tool whose whole potential you get to “exploit” as we speak (so, a time-saving tool, as well). Money and time: you're practically saving your most valuable resources!   No coding experience required! And this makes Google data highlighter such a handy tool for everyone, the non-technical site owners/administrators here included! Not to mention (although we already have) that it's ideally user friendly, too: mouse select, right-click and tag your data in the blink of an eye!   3. How Do You Use Google Data Highlighter? How Do You Highlight a Web Page? Now that we've tackled the “whys” and the “which”, let's tackle the “how”, as well! Let us try a step-by-step guide on how to use this tool for marking up structured data on your Drupal site: 1. First things first: you log into your webmaster account (the one where your site is added as a property, of course) 2. Next click on the property whose pages you want to “Google highlight” 3. Access Search Appearance –> Data Highlighter (from the drop-down menu) 4. Next click on “Start Highlighting”; it will open up a dialogue including queries regarding the type of information displayed on that specific web page, an option for auto-selecting other similar pages, too (so that you don't have to go through this process over and over again for pages with similar formats), queries about the web page value, too 5. Then enter all the relevant info 6. Once you've entered the URL of your target web page and selected its type, as well, feel free to click on “Tag this page and other like this”; this way you'll be tagging pages with similar layouts and streamlining this process at the website's level 7. Once you've clicked on the “OK” button, a horizontal bar, divided into 4 tabs/sections, will pop up. These are (as you shall see):   Tag First Page    Create Page Set   Tag More Examples   Review and Publish 8. The “Tag First Page” is the preliminary (and the key one) stage where you actually select pieces of content on your target web page and with a simple right-click on your mouse (which will unfold a drop-down menu) you get to select the category corresponding to each piece of content (Article, Image, Category, Author, Data Published). Keep doing this till you've tagged each micro-data on your web page! 9. Once you click the “Done” button you'll get to the next stage listed in your horizontal top bar: “Create Page Set”. It's now that you get to select those pages having similar layouts for streamlining the whole tagging process. As you will see, you're also provided with an option that automatically selects all the similar pages for you.  Feel free to use it or to ignore it and choose to create your own custom page set instead. 10. Once you've clicked on the “Create Page Set”, you'll automatically get to the next step: “Tag More Examples”. It's on this page that you get to review your tagged web pages and make any needed fixes.  11. Click “Next” and check the web page tagging one by one, next click on “Review and Publish” the pages. And this is how you highlight and tag your Drupal site's web pages using the Google Data Highlighter tool!    4. “Are There Any Drawbacks That I Should Be Aware of?” Yes, there are a couple of disadvantages, as well! And it's only fair that you take them into account so that you can ponder both the pros and the cons of using this tool for structuring the data on your website's pages:   Probably the most discouraging of them all is that your entire data highlighter breaks down as soon as you apply a small change to your site's template or code. And then... well... you need to set it up, once again.    The data highlighter that you will have put together is relevant for Google only! No other search engine (Bing, Yahoo, Yandex, etc.) will be using your structured data markup.   It might be quick and easy for you to nicely structure your data, yet it will take Google a little more time to assimilate your data pattern and then to present your structured data in a more attractive way. So, on one hand, you save time putting together your data highlighter, but on the other hand you “lose” some of that time as you wait for Google to... notice it and “fructify” it. You will have already marked up structured data on multiple web pages on your site by the time Google has fully understood them!   Patience is a virtue, so they say! As a closing piece of advice: a team of developers is always the best solution when it comes to optimizing your Drupal site. Yet, for those instances when you need to rely on a limited budget and on even lower resources of time, there's Google Data Highlighter! ... Read more
Adrian Ababei / Jun 19'2017
Modular Content Components: How Do They Work? Why Use Them?
Let's start by imagining the “bad” scenario! The one where you don't implement modular content components in the creation/editing process on your website! It will only lead to a poor editorial experience, where editors/content authors:   depend on your technical team for every little tweak that they need to apply to content on your Drupal site; which will obviously slow down the processes of updating content and sending it to your various distribution partners       are forced to learn HTML and thus to focus less on creating and polishing content and rather on acquiring some sort of technical “expertise”   Granting your editorial team (even more) flexibility will benefit:   you, as an organization, since they'll be empowered to run all the necessary updates, in due time, with great ease   your site builders and Drupal developers who will then win more time to focus on their own tasks (no one wants to get interrupted from his/her work each time there's content to be added or to be edited on the website).   So, it's a sort of win-win-win type of situation ( where you, as an organization, your content authors, and your team of developers gets to win)!  And now let's detail the concept of “flexible modular content components”, and point out why they shape the future of content creation:   1. How Should The Content Creation Process “of The Future” Be Like? First of all, it should definitely go beyond:   the "box body" concept   the content management framework that your Drupal development team can program to do anything by using just the proper custom site-building techniques   The future of content creation lies in a redefinition of content in CMS and in putting the spotlight on the creation experience itself! It's that improved creation experience that will easily lead to a unique, easy to personalize user experience. And there's more:   content of the future should be a “cluster” of modular content components of rich media   creating and editing content should be a simple, few-steps process with no technical “burden” involved   content of the future should be exchangeable across platforms and to support multiple forms of media   content of the future should easily adjust to the requirements of a multi-channel publishing context   Needless to add that a weakened creation experience, where the content writer/editor/publisher is fully dependent on the technical team, will only lead to slow site updates. And you definitely don't want to fall behind with your updates!   2. The Content Creation Process of the Present  Now, before we highlight for you the benefits that you can reap from adopting a structured modular content on your Drupal site, let's take a look at the “current” issues that modular content components come to solve:   the “one and only WYSIWYG” standard   content writers aren't granted as much “independence” as they should in order to create/edit content without any technical support from the development team   leaving content creators no option but to put together layouts within the WYSIWYG editor and to learn HTML   3. But What Is Modular Content After All? Making your content modular means switching from the practice where you edit a page, on your site, as a whole, to that where it gets automatically generated from other content items. For instance, an example of “content item” could be the “recipes” one on a farmers market website. The key benefit of adopting modular content is that you're granted consistency across the content on your site and that the entire editing process gets automated. For instance, once a piece of vendor information gets changed, all the pieces of content on your website that display that particular information gets instantly updated. Step into the future of automated content updating and leave behind the irksome manual updating process! Moreover, you get to leverage the power of modular content for putting together page sections and composite web pages, too!   4. What About Modular Content Components? What Are They? You could see them as “tools” empowering your content creation and editing team to:   easily add new sections without the help of the technical department in your organization   send their pieces of content to several distribution channels (sending them, each, specifically those content formats that meet their requirements).   And all this in just one single step!   5. “Should I Be Integrating Modular Content Components in My Content Creation Process, too?” It depends! It depends on whether it's crucial for the whole workflow within your team that your content editors should be able to update content on the fly and to send it to your network of distribution partners “in the blink of an eye”. If it's the case, then you should definitely leverage the modular content components' functionality on your Drupal site, too! This way, you'll be empowering your editorial team with a simple, yet highly effective drag-and-top tool that they can use for adding new content components quick and easy.  The next step is to send it to your content distribution partners, whether it's Facebook, AOL, or Apple News, or none of these three.   6. Key Modular Content Functionalities Worth Your Attention 5.1. Consistency Across Your Website  And you can't underestimate the advantage of keeping a consistent branding throughout your Drupal site! This is precisely what you can achieve using modular content components:   you'll eliminate those situations where your team uses inconsistent layouts when publishing content, taken from legacy website designs   re-branding your website will turn into a streamlined process with a solid and scalable architecture as its foundation; it will be a lot easier to “implement” the new look and feel across your website and to achieve a consistent branding   the current situations where content authors just drop “slices” of HTML into the WYSIWYG editor will become “history” on your new future platform, a highly maintainable and nicely structured one; a modular content components-powered one!   5.2. Easily Adjustable Content According to Your Distribution Partners' Restrictions It will be far easier for your content editing team to tailor it to their specific restrictions! Since with modular content components they get to edit and update content with such ease!  Whether it's:   links that they need to remove in order to comply with your distribution channels' requirements   certain formats that they should stick to   any other special requests that they need to meet while creating or editing their articles   … with Modular Content components integrated into their article creation process, it all gets much more streamlined!   5.3. Marketing Power  And you surely can't afford to underestimate digital marketing-oriented tools that help you build targeted and ideally creative advertising campaigns:   you have the Double Click for Publishers module   you have flexible ad tags that you get to use for implementing your campaigns   you have built-in identifiers helping you achieve your “smart targeting” goals through your campaigns   Need we add any more reasons that modular content components make the future of content creation? Are you ready to embrace the future? ... Read more
Adrian Ababei / Jun 15'2017
Types of Video Content for Every Stage of the Customer Journey- Part 2
And we're back, as promised, with more types of highly effective types of video content that you should be using on your Drupal site and which work best at specific stages of your potential customer's journey.  3. “About Us” Videos  Or “culture captures” or “”culture videos”, whichever term prefer, this type of video content's role is not exclusively that of recruiting new people. You'd be surprised of how many visitors, with no intention of getting themselves hired into your organization, are accessing your About page on you Drupal site right now! They want to know the team behind your website's front store, the team behind your products/services. If, in the previous stage of your customers' journey you've managed to stir their curiosity and to win their trust, at this point it's vital that you... make them LIKE you.  And you can easily do this via an About Us video. It's, by far, one of the most effective types of video content. One that showcases your brand's values, the culture and personalities of your team. If they manage to make themselves “likeable”, you'll succeed to speeding up the whole process of turning a visitor into a future customer. Remember what we've talked about it the first part of this blog post: “People don't buy “just” products/services. People buy the shared values that come along with a particular brand's services/products!” In other words: make yourself LIKEABLE. And by “yourself”, we do mean both your brand and your team, as well! 4. Testimonial Videos (or “Case Studies”) So, by now you've checked “trust” and “likeability” off your list. At this point in your customer's journey it's time to focus on conveying a sense of AUTHENTICITY, too! You're at a one-step distance from turning your website visitor into a customer and this very last step should be tackled with great care! It's the step where your potential customer looks for recommendations, for testimonials coming from real people, other than members of your team. For “real stories” where your product/service plays a key part. And even though your visitors might not personally know the “testifier”, he/she still remains a “real person” for them. This “detail”, combined with the video's capability, as a medium, to easily transmit human emotions, the impact that your product had on the speaker's life, make the surest “recipe” for building an aura of authenticity around your brand. Here's a testimonial video example that we've hand picked for you:   Types of Video Content for The Decision-Making Stage of The Customer's Journey This is the step of your website visitor's shopping experience where he/she has already identified what his problem/need is, has already selected the best solution for solving it and now's looking for the right “solutions provider”.  1. Personalized Videos (or One-to-One Messages) We are living in the age of hyper-personalization, no doubt about that! Of personalized content! Now if to this “huge wave” of creating perfectly tailored user experiences you add the one of video content, the result can't be but a highly effective tool for you to use on your Drupal website! Your potential customer will feel cared about and he/she'll experience pretty much the same feeling that we all experience (if we still have the chance) when we go to our favorite barber's shop or hair salon and the barber/hair stylist knows our names, our preferences and dislikes to the slightest details. We don't have to repeat them each and every time to go there. Not to mention that a personalized piece of content, once transposed into a video, will instantly get much more “impactful”, it will feel much more... real. 2. Demo/Instructional Videos  It's time to “grow” those seeds of trust that you've (hopefully) started to plant, through multiple types of video content, from the very beginning of your customer's journey. How? By using an instructional video! It's the type of video content that not only that will emphasize your product's functionality, but will reassure them (your future customers) that you won't forget all about them once they've made their purchase. That, whatever difficulties they may face when using your product/service, this instructional video, which is part of your whole reliable customer service strategy, will be at their full disposal. In this respect, here's a demo video from IKEA “training” both the potential and the “already a” buyer how to assembly one of their products:           3. FAQ Videos Instead of filling in your FAQ page with a whole list of possible questions-answers pairs, how about trying “filmed answers”? There's no “mystery” around this type of video content's effectiveness, if you come to think about it. Your future customers will get that powerful feeling that the answers have been tailored especially for them. That the person showing up in those quick videos is addressing them and them only. And you can't underestimate the power of “personal touch” that FAQ videos get enriched with: Here's an example of one FAQ video taken from an entire “collection” of filmed answers to customers' anticipated questions: Types of Video Content For The Retention Stage of Your Customer's Journey  In fact, it's just "one type" of video content that we've selected to talk to you about in this section: the "Thank You" video! Congratulations! You've just succeeded to turn your potential customer into a... customer! “Now what?” you might ask yourself! Well, now you focus on crafting another type of video content. One that will turn your (now a ) customer into... a customer loyal to you brand! Thank You Videos This is the true role of a “thank you” video content! It's your chance to convey positive energy. To express your gratitude to your customer for having trusted you, your products/services and to ensure that he/she will remain loyal to your brand. You could also see this type of video content as a “reminder”: it reminds your customers why they chose your brand in the first place. Why they LIKED you. Here's an example:   THE END! This is our list including types of video content to use on your Drupal site (as well as in your emails, on social media etc.) suitable for each stage of your potential customer's journey.  Does your current content marketing strategy include any video content? Are there types that we haven't included in our two blog posts on this topic and which you've found to be of a tremendous help speeding up the whole process of turning website visitors into customers?  ... Read more
Adrian Ababei / May 31'2017
Video Content for Every Stage of The Customer Journey- Part 1
Content is no longer king: video content is! And getting ourselves engaged in a long chat around the importance of video content, about how it completely reshaped the digital landscape and companies' content marketing strategies is as relevant as chatting about the sun's vital role in our lives.These days the need for creating video content has evolved into a need for crafting the most suitable types of video content to integrate in each stage of your potential buyer's journey. Effectively integrating this type of content into your digital marketing strategy and adapting it to each one of its key components, now this is the “puzzle” that you should strive to solve these days! “Just” video content, with no deep thought about the context of your customers' journey won't get you too far. And you should consider context-adaptability, if you give enough credit to all the digital marketing “gurus” talking about the future of content marketing. Judging by their content marketing predictions, it will get increasingly challenging “There’ll be fewer winners with much bigger jackpots” ( Larry Kim, Wordstream). Now let's get to the “core” of today's post and reveal to you the types of video content that you should consider using on your site: Types of Video Content for The Beginning of Your Customer's Journey It's that step of your website visitors' journey where they have already experienced a problem, where they do “sense” a certain need, but they can't quite identify it yet. And it's your “job” to help them put a name on it. 1. Video Documentaries This type of video content is a “newcomer” and you should consider being an early adopter since its potential in turning prospects into customers loyal to your brand is huge. Here's why:   its enhances its educational/informational role with its emotion-targeting, storytelling side    its highlights particular (otherwise banal) features of a product/service and with the help of storytelling (it's precisely the stories that these product/service features get “wrapped in” that make all the difference) and stunning imagery it succeeds to intrigue and captivate the watcher   its makes a wonderful “tool” for you to portray your brand as a leader in your market (carefully craft the story behind it!) and to reinforce the values of your brand            To exemplify this type of video content, here's a remarkably effective video documentary from Patagonia! They succeed to inform their audience about their products' top features through a highly compelling documentary-like story that sticks: 2. Brand Films Branding plays a key role in 2017's digital marketing context, too. Successful brand stories continue to be the decisive factors that turn visitors into fans/followers (and ultimately into customers). And what better medium to use for getting your engaging story across to your audience, for getting them familiarized with your brand's values and mission, than video, right?  And so, brand stories and videos “gave birth” to this type of highly effective promotional videos: brand films. People don't buy “just” products/services. People buy the shared values that come along with a particular brand's services, products! And if you manage to master the video's toolbox of visuals, storytelling and sound for portraying your brand as one that they can easily resonate with (while, of course, you're discreetly showcasing your services/products' top features and benefits), you'll manage to banish most of their doubts.  3. How To's and Whiteboards (or ChalkBoards) Remember that we're still at the very first stage of your customers' journey! Therefore, it's only logical that from all the types of video content available you should go for one that helps you win their trust. Illustrating your brand as a trustworthy one and, moreover, as an authority in its industry, is crucial for speeding things up. For giving your potential customer the right impulse to get to the next stage of his/her journey. And what better way to win trust and to portray your company as an expert in its field than through an educational/how to video/whiteboard type of video content? It delivers value they can leverage, expert advice free of charge, and it's a tremendous means for you to build trust.  Now here are 2 tips, coming from our team here, at our web development company in Toronto, to consider when making your chalkboard video:   make it short and simple, easy to “digest”   add an entertaining, personal touch (no need to go for a monotonous, academic tone in order to share your knowledge as an expert)   Now if you want to learn from the very best, those from MOZ, with their famous “Friday Whiteboard” series, definitely make THE best source of inspiration. They already are an authority in the “art” of educational video crafting: 4. Explainers or Explainer Animations Explainer videos make such effective overviews of the key problems that your product/service comes to solve for your customers! Whether you opt for an animated explainer or for a video explainer, it enables you to focus on presenting your product's features (rather than on your brand, like the other types of video content aforementioned), on putting them in the context of your customers' already identified needs and in relation to the solution that it delivers them. Here are just a few reasons why explainers make such an effective and handy tool for ensuring that your potential customers move on to the next step of their journey:   they're centered around your website visitors' needs/problems that they need to solve   they're quick overviews, succinct presentations of your products'/service's features   they briefly present your product “in action”   they make a handy tool for you to present your solution to your customers' “problems”   they discreetly familiarize them with your brand's tone and values     Types of Video Content for The Middle of Your Customer's Journey Your potential online shoppers have, by now, manged to put a name on their needs/problems. It's now that they move on to the next stage of their journey where they engage in research. They now start to scan through the available solutions to their problem! 1. Videos in Email  It's such a handy, yet effective means for you to reinforce your brand. A large, eye-catching image and a “play” button might be the simplest way to engage with your potential customers. If you: add the surprise factor, too (since the “dull”, conventional emails are still the norm) to the equation   then the win-win nature of this type of video content (you'll be simultaneously ensuring your brand a “top place” in their minds and “luring” them to come visit your site and check out other products, too)   … you'll instantly get one of the most effective types of if video content that shouldn't miss from your content marketing strategy. 2. Product Videos This is such a powerful type of video content! What it does (if it's masterfully created, if it manages to trigger the need for sensory feedback) is no just present your product/service while it's being used, but making the watchers imagine them using that particular product. It's a “tool” that will help you “plant the seed of desire” in your video's watchers: visualizing themselves trying on your products will automatically make them want to turn this “vision” into reality. To be continued, in our next post, with other types of video content you should use... ... Read more
Adrian Ababei / May 31'2017
An Ecommerce Mobile App? Why Not Just Stick to a Mobile Site? 
So you (your web development team) have done your optimization work right and now your ecommerce website looks great and works smoothly on all mobile devices, as well! Great for you! And yet: now it's time to move on to the next level if you want to remain competitive in this fierce “arena” which is ecommerce. And “upgrading to the next level” means: opting for an ecommerce mobile app.   “But do I really need a mobile app?” you might still ask yourself.  You sure do IF (and only “IF”): you do see the true potential of social sharing in ecommerce you aim at seeding and nourishing a sense of loyalty for your brand you do see the true power of tailor-made, highly personalized shopping experiences  you do realize that convenience is a key driver in ecommerce And now, let us support our statement that your ecommerce business does need a mobile app with 7 unbeatable (so we think) arguments:   1. Can't Fight Statistics: Mobile Shoppers Prefer Apps over Mobile Browsers So, you either adapt to this “trend” or you witness your customers “flock” straight to your competition. Who does see a real potential in ecommerce mobile apps. And it's no wonder why apps have rapidly gain so much popularity among mobile users: it's all about ease and convenience during shopping! This is the main reason why users prefer to access their favorite brand's online store via their corresponding apps rather than via their mobile browsers. No “shocking discovery” here! Your users won't need to remember your website's URL or to log themselves in each and every time they want to check out what's now on your online store.  CONVENIENCE! This is a term you should adapt your whole ecommerce strategy to. It has the same “power” as the notion of “customization”!   2. Ecommerce Mobile Apps Encourage Social Sharing  You can't afford underestimating the “power” of social sharing! The need to set up the right context for your customers to turn into your own brand's advocates. Apps make it even easier and faster for your users to “spread” the news to their friends on social media channels about your own promotions and special offers! These days users could not even perceive mobile apps for ecommerce other way than as some “bundles” of social sharing features. Which, moreover, are easier to integrated into an app! Free advertising for you and a bundle of convenience right in their own pockets on the mobile users' end!   3. Easy Payment, Easy Checkout We couldn't be talking about a streamlined shopping experience without a simplified payment and checkout process, right? This is this aspect where your ecommerce mobile app “beats” your company's mobile website! It will turn the whole payment process into a faster and more secure process. A win-win situation after all: the fewer risks you take of turning this process into a true “ordeal”, with dozens of boxes to check or to uncheck, of personal data to enter and lots and lots of options to go through, the lower your cart abandonment rate will be. Simplified payment process and fast checkout: the perfect formula for a great shopping experience! Moreover: you get to easily turn your app into a whole bundle of functionalities, as well. Your team of Toronto developers can easily incorporate secure payment options and (this is gold!) also to program it to remember the specific payment options that different users prefer. This way you'll get to customize and to streamline these users' future shopping experiences on your app!   4. Ecommerce Mobile Apps Load Faster … and page loading time still is the name of the game in the digital landscape! And app will always be lighter and therefore, will always “score” better page loading times than a website. No matter how much hard work you'd put in optimizing it for speed!   5. You Get to Integrate Push Notifications into Your Mobile App  And these are, no doubt, some really powerful marketing tools and sales boosters! Basically, you get to send quick “alerts” to all your mobile users, informing them of new special sales, updates about their recent orders, tempting time-limited  promotions and all kinds of key store events. And there's more! Since “personalization” is everything in modern ecommerce, you get to play your “customization card” via the push notification options that you'll include in your mobile app. You can make them location-based and, this way, send users quick “alerts” whenever they're close to one of your physical stores. And, we're getting back to the CONVENIENCE factor: your mobile customers don't even need to be logged into your app or to access their mobile browsers for getting your offer/news notifications! So, we have convenience, we have tailor-made shopping experience and we definitely can't ignore the advantage of brand consistency. By keeping your customers constantly connected to your brand's whole ecosystem of store events, sales, special offers, freshly added content, your app will help you build brand consistency.   6. You Get to Tailor The User Experience by Device And this is another great advantage of ecommerce mobile apps over mobile website. Admit it: responsive design follows the “one size fits all types of devices, as long as they're mobile” rule. Now when it comes to mobile apps, you gain much more control over their interfaces' design, over the whole user experience after all! Since each platform comes with its own particularities and with its own users' expectations, your mobile app will enable you to adapt your app's interface to them. To tailor your customers' shopping experiences to their preferred platforms.   7. Mobile Ecommerce Apps Build and Increase Brand Loyalty Take it this way: your mobile users will be virtually connected to your brand almost 24/7 via your app. It will be in their pockets, purses, on their desks at work, practically part of their lives. Therefore, it will inevitably nurture a sense of familiarity (in the first place) towards your brand. Which will evolve into brand loyalty, if you're willing to put some effort, as well: to keep them informed, through your push notifications, about your special offers or coupons designed exclusively for your brand's mobile shoppers... for them   to leverage the data analytics that your app will provide you with for tailoring some shopping experiences personalized to your users' different backgrounds, different preferences, in the slightest details   to make sure you deliver seamless shopping experiences to your mobile users, irrespective of the type of devices that they access your app from And though the list of unbeatable arguments on why you need an ecommerce mobile app is almost endless (we could go on pointing out the advantage of using a mobile app in offline mode, as well, for instance), we shall end it here.  So: have we managed to help you find a straight answer to your “dilemma”: mobile app vs mobile ecommerce website?        ... Read more
Adrian Ababei / May 11'2017
How to Optimize Your Website for Voice Search
       Be honest: did you really anticipate that the search voice trend would turn into such a phenomenon? Statistics just come to confirm what we've been already suspecting for a while: already 40% of adults use voice interaction on a daily basis. Are we witnessing the dusk of classic text-based search?  Can't forecast that, but what we can easily tell is that: the voice UI trend can't go anywhere else but UP! Face it, adapt to it or be left behind! And once you've accepted this new reality shaping the digital landscape, it's time to take measures! To properly optimize your website for search voice.  How? Adopting these 5 key SEO tactics aimed at directing not just visitors using voice search, but qualified prospects to your own website.  Ready? Here they are, in no particular order: 1. Go for Natural, Conversational Language Instead “Instead of” the typical language that you would have used for driving people using text-based search into your website.  Lose the “too” succinct, “too” precise type of language and admit that users don't write the same way as they talk. They're more inclined to type in “to-the-point”, brief search terms and to utter far more conversational search phrases. See the difference? Try vizualizing these 2 scenarios:   A. You're at home, in the evening, getting cozy after a hard day at work. You surf online for a software/app that would help you better organize and prioritize your tasks at work, starting with the next day. Normally you would type in something like “best productivity apps”. B. You're awfully late for work! You've already missed your first subway and you need to take your daughter to school first, then to stop by the dry cleaner, as well, before you head to the office. And, what's worse: you haven't even had the chance to have at least one sip of coffee this morning and you're stressed out about this deadline coming soon. There's a discouraging “pile” of tasks to be carried out, ASAP, awaiting for you at work.  In this case, normally you would utter, rapidly, something that sounds far more natural like “Get more things done in less time” or “Get more things done in a day”.   The trick is that: there's no surprise trick! It's more than predictable if you come to think of it: if you want these users to land on your website instead of your competitors' once they've made their spoken search queries, you need to get content written in a conversational, “human” tone on your website! 2. Get Your Website Local Search-Friendly Make sure your company website's listed on the right local listings! Why bother? Well, because people using voice search aren't just looking for generic information to enrich their knowledge with or simply to fill in their free time with. They're looking for quick solutions to their pressing needs. And meeting their needs quickly, definitely means “meeting their needs locally”. No user opting to make a voice search query would be interested to get his flat tire fixed in a different state or to find a good place to grab something to eat in another city. They won't utter “What's the best place to grab a pizza?”, but “What's the best place to grab a pizza in X city?”. Now speaking of getting your site local search-friendly, here are our 3 optimization tips for you:   Properly handle your customer reviews. Meaning that you should kindly ask your happy customers to reward you with positive reviews and to promptly answer the negative feedback using the utmost diplomacy   Submit your website (only) to relevant local business listings (e.g. Google My Business). And make sure to constantly update your business' key details (e.g. phone number, opening hours, prices) as soon as you change any of them. Just go back to your older listings and make the right corrections...      Add schema markup to your website.The strategically structured data will help search engines quickly recognize the above-mentioned key information about your business (opening hours, address etc.) and to easily turn it into informative results for the users. 3. Go For Longer Keyword Phrases  And this is THE gold SEO tactic that you should put on top of your list when you start to optimize your site for voice search! It's common sense if you think of it. Just try a little empathy and step into the shoes of these two generic users here:   A. User “X” uses the classic text-based search method. He's about to use his keyboard for typing in the search terms that would get him a list of auto repair shops. Now you surely can imagine him/her, facing a “broken engine” situation, right as he was in a big rush to get to point B. He's impatient and engaged in other little activities simultaneously (searching for his map, trying to call his wife on the other phone, maybe even trying to ask another driver some key information etc), as well. As you must surely guess: he'll be typing in the fewest number of words that would get him the right solution to his problem quickly and effortlessly: “car repairs”. B. User Y” is about to make make a voice request, so normally (imagine him all nervous and stressed out!), his search instinctively gets more wordy. He'll naturally add some more details to his request. He'd utter something like “Find me the auto repair shop nearest to... “ or “Where can I get my engine fixed for under xxx dollars and that it's open on Sunday evening at 22.00 p.m?”. Or at least something similar.   So, you do see what we're trying to point out here, don't you? As humans we all are a bit more concise when we write and a lot more wordy when we say our request/queries out loud. To sum up: make sure to target longer-tail keywords on your site! Not only that you'll be driving in those customers using voice search, but you'll be driving precisely qualified prospects into your site! Users making voice requests are far more likely to convert into customers, they're facing with more pressing needs, than those using text-based searches.  4. Make Sure Your Content Answers Their Questions  Most likely the users will land on your website via searches with a question format rather than through brief search terms or phrases. So, what do you do? You adapt your content to this specific format! You craft it around those specific search questions. “But how do I know what questions my potential website visitors will be uttering for making their searches?”, you might say. Easy! You go to “life-saving” websites such as StoryBase or Answerthepublic and type in relevant keywords. You'll then get your lists of possible questions your users might be using when they make their searches.The right prepositions here included! “And what do I do next? Do I just “stuff” my website's content with questions, risking to make it sound fairly unnatural?” Our answer is: make the most of your FAQ page! Turn it into a go-to page on your website, where your visitors will find all the questions they might be asking themselves, as well as their accurate and useful answers. Now, speaking of questions, here are two other tips for you:   Direct the users asking “What's the difference between X and Y” type of questions to the informative pages on your website. These “researchers” aren't yet ready to commit, yet they need to be encouraged and convinced/assured by delivering them precisely the information they're searching for.   Direct the “What's the closest X in...?” or the “Where can I find the cheapest Y?” type of  searchers right to your landing page.These are not just “qualified prospects”, they're the “ready to commit” type of visitors. So make sure you don't risk losing them by leaving them “astray” on your site, forced to make a whole detour before they can close the deal. Target these specific type of questions with your PPC ads!   5. Optimize It For Mobile, THEN Optimize Your Site for Voice Search  The balance between desktop users and mobile users making voice searches is tremendously disproportionate! But we're quite sure that this is no surprise discovery for you! So the right sequence of optimization processes is this: first you get your website mobile-friendly, you make sure that it looks and works well on mobile devices. And it's then that you start to optimize your site for voice search by applying all the above-mentioned SEO tactics! And here are some mobile optimization tips and tricks from our team here, in our digital agency in Toronto, for you:   Aim high, really high when it comes to its performance! Even if you manage to welcome users on your website, they'll remain extremely exigent when it comes to page loading speed! You'll have no excuse for not carrying enough for their time by not getting your images properly compressed! Also, keep an eye on their number, as well, and avoid heavy weighting “clutter”!   Keep your content as succinct and as easy to “digest” as possible! Get it nicely portioned into smaller paragraphs and remember not to get excessively wordy, either! Invest your skills as a copywriter and digital marketer into the attention-grabbing heading, next keep your content brief, yet effectively informative.   Give your website a mobile usability scan! You can rely on a more-than-useful tools like Google's Mobile Friendly Tester for that. It will provide you with an “enlightening” screenshot of the mobile version of your website. Seeing how it looks on mobile devices and which are its weak points (e.g. small fonts, stretched out images or the use of Flash), you can... get to work and put together your list of improvements!   “LARGE”... everything! Go for large buttons, large links! You either make the content on your site highly visible for your digital visitors or you'll lose them!   Now, “armed” with this list of SEO best practices, get to work! Optimize your site for voice search and get the most out of this (not so) new source of traffic! ... Read more
Adrian Ababei / May 03'2017
How To Optimize User Experience With Mobile App Development In Toronto
The web development world is going mobile-first, and many businesses take another step forward. In addition to a mobile-friendly website, you can develop a unique mobile app for users to enjoy. The average user has as many as 36 applications installed on their mobile phone. Just nine of them are used on a regular basis however. This is no small number but not that big either.. This means that if you’re developing a mobile application, it better be good if you want it to see any use. All the best app developers in Toronto will tell you there is a list of “do”s and “don’t”s in any development project. It’s extra important in Toronto mobile app development because mobile screens are very unforgiving to error. If your app is below expectation, it will be glaringly obvious and users will simply set it aside. So how do you optimize your mobile app for the new user? Here are a few tips. 1.     Perfect the Usability Your app should be a bit more complex than a tetris game interface, but that’s about it. A cab app should help you get a ride in a short series of simple-and-obvious steps. The same goes for ordering food, placing a shopping order, comparing products and so on. Long, tedious searches and endless steps will send any app into the wastebasket. 2.     Call to Action Buttons The user should know where to press and what to do. This is achieved by designing and positioning clear, easy to see and easy to read call to action buttons. Don’t overdo it by making them blink or jump around, but they should be impossible to miss even on the smallest mobile displays and in any lighting conditions.  3.     Physical Ergonomics You want everybody to feel comfortable using the app, correct? Some users have thicker fingers. For them, pressing a tiny link or button is excruciatingly hard. There will be only so many times they can’t hit the button before they give up and delete the application. 4.     Easy on Battery and Bandwidth Complex calculations, heavy media content, large downloads and other similar things drain batteries and consume bandwidth resources. This makes the app too heavy for users to enjoy. Keep a simple UX, design a short navigation, employ reusable graphic content and limit background services. For more mobile app development Toronto trends, feel free to contact us directly. ... Read more
Adrian Ababei / Apr 17'2017